Refund & Return Policy

We provide a customer-friendly return window for all products purchased through our website. Customers may initiate a return request within sixty days after receiving their order.
To be eligible for return, items must remain unused, unwashed, unaltered, and in original condition with complete original packaging. Products that show signs of wear, damage caused by customer use, or missing packaging accessories will not qualify for refund or exchange.
Once returned items are received, inspected, and verified to meet return conditions, the refund process will be initiated. Refunds are processed within five to ten business days to the original payment method. The actual arrival of funds may vary depending on the processing cycle of financial institutions.
We reserve the right to review and verify all return applications. Fraudulent returns, repeated abnormal return behavior, or returns that do not comply with policy standards may be rejected.
All return and refund related communications must be submitted through the official contact channel on our website.

 

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